
A New Era at Gép és Daru Szerviz: Introducing Our GD Service Application
We are delighted to announce a significant development in our service department: we have introduced our new online, electronic work order system, which makes the maintenance and servicing of cranes and material handling equipment faster, more transparent, and more efficient – for both our colleagues and our clients.
All Information in One Place, Instantly Accessible
Our technicians will now receive their daily tasks via their own tablets. The application precisely shows:
- where they need to go,
- what type of equipment needs servicing, along with its exact serial number,
- their team composition,
- and includes the client's contact details as well as the equipment's serial numbers.
This way, our colleagues have all the necessary information at the start of the day and can begin their work with clear objectives.
Online Documentation and On-Site Signature
The recording of work processes performed on-site is entirely digital. The technician:
- enters the repairs performed,
- uploads photos of the fault or completed work,
- and records comments and suggestions.
The work order is signed by the client's representative on-site, on the tablet, after which it is immediately sent via email to the specified addresses. The documents are securely archived on a central server.
Equipment Lifecycle Transparently Tracked
The system stores all used materials, parts, and photographic documentation in one place.
Thanks to this:
- the complete maintenance history of every piece of equipment can be retrieved with a few clicks,
including the dates and details of repairs, inspections, and replacements.
This greatly assists long-term maintenance planning and reliable operation.
Automatically Scheduled Maintenance
The system provides advance warnings for due mandatory inspections and maintenance, thus:
- our clients can more easily comply with legal requirements,
- unplanned downtimes are avoided,
- and the operational safety of the equipment increases.
For our contracted partners, we handle the scheduling of these, and we coordinate the appropriate time in advance.
What Do Our Partners Gain From This?
The new system provides direct benefits:
Longer-lasting and More Reliable Equipment
The operational lifespan of equipment can be extended through regular maintenance, and its documentation helps track the process.
Faster and More Efficient Troubleshooting
All necessary information is available in advance, reducing repair time and downtime.
Detailed and Retrievable Documentation
Every work process and part replacement can be reviewed more quickly and accurately, simplifying operations and cost planning.
Instantly Received, Official Work Order
After on-site signing, the document is automatically sent via email.
Assured Regulatory Compliance
The system pre-alerts for due inspections, ensuring nothing is missed.
